Proactive customer engagement is a powerful tool to increase the number and value of customer conversations across the entire customer journey. In fact, Nuance found that 85% of consumers are interested in receiving proactive notifications, and an astounding 90% are more likely to do business with a company that sends reminders.
We're retiring the idea that your customers don't want to hear from you. Going forward, embracing proactive will be an important differentiator that helps your company acquire and retain customers for a lifetime.
Learn 5 Plays for Increased Engagement & Sales!
Do a lot more than just answer basic FAQs and greet your customers - break the ice with proactive outbound messaging and watch as your chatbot becomes an automatic lead generator.
Streamline the sales process and significantly reduce the time you spend on qualifying leads and focus on building a customer journey that automatically brings qualified people to light.