COVID-19 has shattered customer support. Ada is here to help.

Customer service inquiries have tripled in the last few weeks. Meanwhile, contact centers are closing down; websites are crashing and customer satisfaction is plummeting for organizations that don’t offer automation. While you work to get your site back online, Ada’s COVID-19 Relief Offering will be there to answer customer questions and provide personalized support.

More Zendesk customers choose Ada versus any other chatbot. With Ada’s AI-powered, personalized chatbot platform, you lead with automation, thereby deflecting more than 80% of customer inquiries and boosting live agent productivity - delivering cost savings while increasing customer engagement and satisfaction.

Loved ones need support, travellers need to come home, shoppers are panic buying, and essential goods are hard to find. With Ada, customer service is available 24/7, with a prompt greeting that acknowledges chatters' pains and provides supportive resources.