Forrester Research: The Top Retail Technology Investments In 2020

Forrester interviewed 60 global retail leaders and uncovered where to invest in retail technology. In 2020’s “new normal”, budgets are tighter than ever and tangible ROI is critical. Ensure you are investing in tools that will drive value to your customers, quickly.

Forrester found that retailers are investing in tools that:

• Advance your data capture and analytics capabilities
• Deliver personalized shopping experiences
• Automate customer experiences

Download the report to see Forrester’s investment recommendations