Raise is a mobile payment platform that helps consumers earn instant cashback and save money with sales and coupons from 4,000+ brands on its marketplace.
When the pandemic prompted a massive growth in customer support requests, Raise needed an automation solution that would allow it to provide customer support immediately at scale. As a result of implementing Ada, Raise has achieved:
An 85% inquiry containment rate
Savings of over $133,000 in 6 months
A 45% decrease in support calls
Download the case study to read the full story.
Hundreds of industry leaders automate with Ada
inquiry containment rate
savings in 6 months
decrease in support calls
With Ada, Raise saved over $133,000 in 6 months. How much will you save?