When thinking about the total costs associated with building a tool or buying one, it can be boiled down to people and tech. The main thing to keep in mind is building a conversational AI platform is a complex undertaking.
Our Total Cost of Ownership (TCO) analysis tool compares the total five-year expenses associated with building or buying an Automated Customer Experience (ACX) solution. It factors in:
Up-front development costs
Ongoing operations expenses for the build approach
Monthly subscription fees for the buy approach
Download the tool, and find out which option is more economical for your business.