Use this as a guide to inform your RFP process and evaluate vendors for your Automated Customer Experience (ACX) chatbot solution.

Artificial intelligence powered chatbots are the present-day heroes for growth marketing. Conversational AI is the most reliable customer support system that  will drive sales and provide the best customer experience 24/7. 

This RFP toolkit will help you:

  • Structure the evaluation of chatbot vendors
  • Ask the right questions to map to your automation goals
  • Speed up your selection process to get your chatbot up and running faster

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