In this webinar, Maggie Brennand, Product Marketing Manager, demonstrates how you can use automation to build a winning strategy to create a unified and seamless conversational experience for customers across the end-to-end customer journey.
You will learn how to:
Supplement Intercom’s great Inbox solutions with a better chat automation solution to make your CX scalable as your business grows.
Provide a seamless experience when inquiries are escalated to live agents with context, reducing customer effort and accelerating time to resolution
Save space and time in your Intercom Inbox for high-touch customer inquiries, improving agent experience and increasing their impacts on the bottom line.
Measure the impact of AI and automated conversations with purpose-built reporting.
of decision makers are trying to have more valuable interactions with customers
say digital experiences are the most effective way to reach and engage customers
of decision makers prioritize creating personalized customer experiences
Intercom + Ada: Build the Future of Your Business with Automated Customer Experiences