In this webinar, Maggie Brennand, Product Marketing Manager, demonstrates how you can use automation to build a winning strategy to create a unified and seamless conversational experience for customers across the end-to-end customer journey.
You will learn how to:
Supplement Intercom’s great Inbox solutions with a better chat automation solution to make your CX scalable as your business grows.
Provide a seamless experience when inquiries are escalated to live agents with context, reducing customer effort and accelerating time to resolution
Save space and time in your Intercom Inbox for high-touch customer inquiries, improving agent experience and increasing their impacts on the bottom line.
Measure the impact of AI and automated conversations with purpose-built reporting.
Watch now!
96%
of decision makers are trying to have more valuable interactions with customers
91%
say digital experiences are the most effective way to reach and engage customers
89%
of decision makers prioritize creating personalized customer experiences
Intercom + Ada: Build the Future of Your Business with Automated Customer Experiences
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