The webinar focuses on a core component of successful CX: personalization. For brands leading customers from awareness, to engagement, to a sale in a digital space, they need to know where and when it’s best applied.
Ada and Vidyard cover:
The benefits of personalization
Where and when to use personalization along the sales funnel
The success achieved with a personalized approach to CX
96%
of decision makers are trying to have more valuable interactions with customers
91%
say digital experiences are the most effective way to reach and engage customers
89%
of decision makers prioritize creating personalized customer experiences
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